Private and family crisis might have happened in every daily life. Although, it is so natural that crisis might have happened in every company even in this almost perfect organized as we could think. Appearance of problem is normal occurrence in several business activity. Unfortunately, not in all situation the superiors can manage it. The media shows it clearly, increasingly conducting investigations baring problems for businesses in trouble hiding his head in the sand.

Now I have to ask the most important questions, to which I will try to find an answer here, on this blog. What are the mechanisms of the crisis? How to recognize the crisis? And at what point crisis begin? The most value feature is to deal with this situation, to solve the problem in the right moment, to find a cause and eliminate it, not to happen in the future any more. If not it may lead to serious problem with workers, finances, deterioration of the organizational image.

Crisis situation at work may relate to various aspects. Everything depends on the profile of activities or organizational structure. It may appear in vertical human, organizational, as well as purely technical type of equipment failure. When it is the last one, it is the easiest problem to solve- it is just necessary to buy new equipment or to fix the old one. Almost the same situation is in case of shortage of employees. If there is lack of workers company can recruit new ones or just hire appropriate company for that. Although the biggest and the most serious problem is when the crisis is caused by irregularities in the management which I will explain later.

There are kinds of crises that can affect organizations which have been classified by Lerbinger under the following categories:

· Natural disasters such as earthquakes, tornadoes, floods and drought

· Technological disasters such as software failures, industrial accidents and oil spills

· Confrontations that can involve boycott of the business' products, blockade of its premises and other forms of activism

· Malevolence involving such as actions as product tampering, kidnapping, malicious rumors and espionage intended to cause loss to the company

· Crises of skewed management value as when a business focuses exclusively on the interests of stockholders ignoring the interests of other stakeholders such as customers, employees, and the community

· Crises of deception as when management conceals or misrepresents information about itself and its products in its dealing with consumers and others

· Crises of management misconduct involving not only skewed values and deception but also deliberate amoral and illegal actions

Throughout the crisis management the most important thing is prevention. Due to constant preparation for the worst, example scenarios, procedures and communication channels can suppress the many conflicts in the beginning. Although, to solve a problem at first we have to define it. It s necessary to determine the current status and compare it with desirable situation and specify the differences between of them. After naming the problem, it is time to analyze the causes and propose remedial action and then check the effectiveness of the work, monitor the results and the process itself and in the last phase to standardize successful processes.